Privacy Policy

Introduction

CommuniCare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website communicare.co or use our services.

Information We Collect

We may collect information about you in a variety of ways, including:

• Personal information you voluntarily provide (name, email, phone number)
• Health information necessary for providing speech therapy services
• Information collected automatically (IP address, browser type, device information)
• Information from third parties (referrals from healthcare providers)

How We Use Your Information

We use the information we collect to:

• Provide and maintain our speech therapy services
• Communicate with you about appointments and services
• Improve our website and services
• Comply with legal obligations and healthcare regulations
• Send periodic emails regarding your services or other information

HIPAA Compliance

As a healthcare provider, CommuniCare complies with the Health Insurance Portability and Accountability Act (HIPAA). We implement appropriate physical, technical, and administrative safeguards to protect your Protected Health Information (PHI). Your health information will only be used and disclosed as permitted by HIPAA regulations.

New York State Early Intervention Program Compliance

As an approved New York State Early Intervention Program (EIP) provider, CommuniCare complies with all applicable regulations under 10 NYCRR § 69-4, including:

• Maintaining confidentiality of all Early Intervention records
• Obtaining proper consent before sharing information with third parties
• Complying with NYS Department of Health documentation requirements
• Following IFSP (Individualized Family Service Plan) confidentiality protocols
• Adhering to family rights provisions under Part C of IDEA

Parents and guardians of children receiving Early Intervention services have additional rights under New York State law, including the right to review and obtain copies of their child's Early Intervention records.

Disclosure of Your Information

We may share information we have collected about you in certain situations:

• With your consent or at your direction
• For treatment, payment, or healthcare operations
• To comply with legal requirements
• To protect the rights, property, or safety of CommuniCare or others

Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the information you provide to us, please be aware that no security measures are perfect, and we cannot guarantee the security of any information transmitted over the Internet.

Your Rights

You have the right to:

• Access your personal and health information
• Request corrections to your information
• Request restrictions on certain uses of your information
• Receive a copy of your health records
• File a complaint if you believe your privacy rights have been violated

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.